Lyro AI Agent

“Our AI resolution rate is around 90%, which has helped us significantly reduce the number of customer service inquiries our team needs to handle manually.”

“Lyro has also been a valuable tool for our team and continues to play an important role as we expand our use of AI within customer support.”

“Tidio, especially its AI agent, is a great help for me as a one-man brand, allowing me to provide exceptional customer support without spending much time on it. It learns from my website and the links I provide.”

“The full extent of the services can optimize customer service all in one platform and allow AI to automatically answer repetitive questions, and escalate questions when appropriate.”

“Me ha aportado a mi canal de negocio ya que me apoya a obtener ventas desde el chat bot sin que yo responda las preguntas”

“The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours.”

“I run Tidio on several Shopify stores and the AI Chatbot converts customers without needing real agents. It makes small mistakes sometimes but these can be remedied by adding correct knowledge.”

“It needs fine tuning but that is on me. Lots of work but I wish it was able to update knowledge easier like chatGPT.”

“Unfortunately, after only one day, the bot stopped functioning the way it initially did, and many of the limitations and billing details were not clearly explained upfront.”